All Issue articles
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FeaturesSupercede – the marathon running duo with an appetite for risk
The two co-founders of Supercede tell Insurance Times their plans after recently receiving a £2m investment and how training for a marathon led to the creation of a global all-in-one reinsurance platform
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People & Opinion
Collaboration is key to whiplash reforms – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group tells Insurance Times why collaboration is key to whiplash reforms
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People & Opinion
Business interruption ‘lets mind our language’ – Gallagher Bassett
The insurance industry has had a challenging time during the pandemic, not least because of the fallout over business interruption cover, Gallagher Bassett’s director for loss adjusting and claims consultancy, Gordon Vater says one way to rebuild trust is to make more of what the industry has done well
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People & Opinion
How the pandemic has proved the future digital – Aviva
In a recent webinar, Insurance Times’s head of research Savan Shah was joined by Aviva’s digital and automation director Maria Crockart as part of a panel of Aviva experts discussing how the acceleration of digital adoption in the insurance industry will continue to shift and evolve in a post-pandemic ...
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Features
Opinion: Story of pandemic winners and losers still being written
Despite Covid-19 being a part of daily life in the UK for the past 17 months, winners and losers connected to the pandemic are still surfacing noticeably in the insurance sector, says editor Katie Scott
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Latest News
Backchat July/August 2021
Ladies Day, railway conductors and an 173 mile cycle ride - what has the insurance industry been up to lately? You heard it here first…
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News Analysis
Insurtech sector sees 2021 unicorn boom as pandemic accelerates digital focus
Funding for insurtechs has historically been a struggle, but industry commentators believe investment opportunities are on the up thanks to the technology focus brought about by the Covid-19 pandemic
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IT Interview
Matt Connolly: Insurtech M&A takes ‘upward swing’ as pandemic bolsters digital transformation
Sønr’s chief executive predicts that insurtech M A will double in 2021 – so far, 45 deals have been completed in the first six months of the year
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Features
The Big Question July – August 2021: With mental health in mind, what should the insurance industry consider as staff return to the office post-lockdown?
With lockdown restrictions easing, many people are no longer working from home. With employees’ mental health in mind, Insurance Times asks the sector what it should consider as staff return to the office post-pandemic
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IT Interview
John Fowle: Time to focus on core relationships and ‘deliver on our promises’
Following Chaucer Group’s acquisition by China Re in 2018, now ‘is the time for growth’ says chief executive
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IT Interview
Paul Anscombe: Looking after staff is ‘really important’ in M&A to retain clients
Following a hat-trick of acquisitions in May, Seventeen Group is building scale to maintain its independence says chief executive
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Features
In Focus: How will insurers take the BI test case ruling forward post-pandemic?
Industry experts debate how insurers might apply the FCA’s business interruption (BI) test case ruling in a post-pandemic era, as July marks one year since the High Court’s virtual hearing
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Features
Top insurers and brokers for customer experience revealed
While motor insurers battle it out for first place when it comes to customer experience, Insurance DataLab showcases the impact of poor complaints handling on CX, analysing whether brokers or insurers have the upper hand statistically
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IT Interview
New director spearheads general commercial business at wheels broker McCarron Coates
Kennett Insurance Brokers’s former managing director joins Ian McCarron and Paul Coates to form ‘the three musketeers’ of commercial broking
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IT Interview
Mark Pierce: HNW sector experiencing claims cost uptick due to ‘sharp increase in building costs’
However, the sector is already returning to in-person visits so clients can access ‘the hands-on, professional approach and experience of an adjuster’
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Features
In Focus: Broker litigation ‘inevitable’ one year on from FCA’s BI test case
Brokers are ’still squeaky about whether they advised their customers correctly about the products they were buying’
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IT Interview
Russell Corbould-Warren: The ex-Uber boss reinventing insurance for independent workers
The former Uber boss, who joined Collective Benefits earlier this year, tells Insurance Times his plans for tackling the growing protection gap created by the emergence of the gig economy
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IT Interview
Jeffrey Skelton: Industry could be entering ‘renaissance period’ for new insurance products
Plus, the FCA’s general insurance pricing reform has encouraged brokers to use data enrichment at renewal to ensure prices are ‘accurate’ says Europe MD
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Features
Industry braces as full effect of pandemic and whiplash claims reform coinciding yet to be seen
Long Covid could add an extra layer to coronavirus disease claims, however establishing causation will prove difficult, says roundtable attendees
