Alex Martin, chief executive at Clearspeed, talks about his firm’s entry to the Business Partner of the Year category
1. Why did you put yourselves forward for the category?
We put Clearspeed forward as Business Partner of the Year because, together with our partner insurers, we’re meeting the moment.
Consumer Duty has made fairness and trust essential expectations and organisations need technology that strengthens these principles – not compromises them.
Our work with some of the world’s largest and most forward-thinking insurers shows that it is possible to reduce opportunistic fraud while speeding outcomes for genuine customers.
We wanted to highlight a partnership model rooted in shared purpose – protecting policyholders, strengthening confidence in claims outcomes and demonstrating that innovation can be both rigorous and human-centred.
2. What do you think makes your entry stand out, and why should you win the award?
This work stands out because it reflects a partnership model that simply doesn’t exist elsewhere in insurance today.
Our technology is genuinely unique in its ability to establish trust quickly, accurately, and fairly – allowing our partner insurers to address opportunistic fraud while accelerating the customer experience like never before.
The partnerships behind this work are bold, collaborative and aimed at benefiting customers first. That, we believe, is award-worthy progress.
3. What would winning this award mean to you and your firm?
It would affirm the courage of the insurers who chose to lead – those who saw that protecting customers and improving efficiency aren’t competing priorities.
It would recognise that when unique technology meets forward-thinking partnerships, we can deliver better outcomes for consumers at scale.
For Clearspeed, it would be a meaningful signal that trust-centric innovation is the right direction for the industry. And personally, it would reinforce my belief that our technology can make insurance more human, not less.
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