The vet tech firm originally launched its app due to rising vet care costs and Waggel’s customers will now have access to it 

Insurtech Waggel has today (30 January 2023) partnered up with veterinary firm Vet-AI to tap into digital vet care for pet owners.

The collaboration will offer policyholders unlimited access to Vet-AI’s app – Joii Pet Care.

This will also see Waggel insurance customers benefiting from Joii Pet Care’s 24/7 vet video consultations, vet nurse consultations and a symptom checker.

The commercial agreement forms part of Vet-AI’s partnership strategy – providing affordable and convenient veterinary care so that owners can access regular, preventative advice which supports dogs and cats to live happier, healthier lives.

Matt Elcock, chief operating officer of Vet-AI, said: “The insurance market is fast evolving and we felt there was great synergy between Joii Pet Care and Waggel as disruptors in our respective sectors.

“Both are at the cutting edge of technology and innovation, underpinned by a drive to help pet owners conveniently access services online.

“Our missions are also very aligned as we strive to enhance the lives of pets and their owners.”

Vet-AI has also previously partnered with Animal Friends Insurance, Asda Money and Purely Pets.

Shared ambition

Waggel is a pet insurance insurtech company with an online platform offering all-inclusive lifetime policies designed by pet owners and vets.

The insurtech was founded by Leal and former star of The Apprentice Ross Fretten.

It provides one comprehensive policy that includes dental care and protection when travelling abroad.

Andrew Leal, Waggel’s chief executive, said: “We look forward to offering Waggel members the numerous services that Joii Pet Care currently provides. We are even more excited about future projects that we are expecting to collaborate on with Joii.”

Joii Pet Care is an AI app that launched in spring 2019 to tackle the rising costs of vet care for pets by offering pet owners remote consultations with real vets and nurses, via their smartphones.

Elcock said: “It’s fantastic to be able to reach even more people through our partnership with Waggel, offering thousands more pet owners the chance to access high quality vet care at their fingertips.

“Pets are more likely to keep fit, well and healthy with regular professional vet advice and that’s where our vet team can step in.”