Regulation – Page 132
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Ageas's Mark Cliff confirmed as keynote speaker for Broking in the Motor Revolution
The half-day conference will provide debates from key industry figures on regulatory and technology developments in personal and commercial motor insurance, as well as a look to what the future might hold for brokers in a challenging business line
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News
Clydesdale and Yorkshire banks add £420m to PPI redress bill
New amount takes total bill for PPI mis-selling to £1.2bn
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Playing with fire: why did brokers trade with latest collapsed unrated insurer?
Brokers still traded with unrated insurer Northern & Western despite Insurance Times’s alarming revelations
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Agenda
Sandy Scott: Finding the CII’s next mission
During his time at the helm of the CII, Sandy Scott has campaigned to improve practices within the insurance industry and make it more professional. So, what’s next?
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FCA alerted as DAS suspends two staff
Legal expenses insurer takes action after an internal investigation
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What are the most complained about insurance products?
Financial Ombudsman Service figures released exclusively to Insurance Times reveal the worst - and best - performing products for upheld complaints
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Credit hire industry calls for negotiations on GTA portal
But they will not negotiate on credit hire rates in advance of next year’s annual rate review
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Features
Swinton’s return from the dark side
Broker boss Christophe Bardet reveals steps taken to focus the business on putting the customer first - and achieve a best-of-class record for customer complaints
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News
Gallagher takes legal action against Chris Giles-backed company
Court settlement bans former PI staff from poaching clients and staff
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News
Conservatives sympathetic to cost of broker regulation
Biba meets 12 MPs at ‘pro-business’ party conference
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News
Ageas fined £10,000 for abandoned phone calls
Over-50s specialist made 148 abandoned calls, Ofcom investigation finds
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Agenda
Briefing: ‘Applaud Bardet for Swinton’s culture change’
Reformed sales practices at the broker have helped it overcome its past
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Laspo having no affect on fraudulent claims – Hill Dickinson
Hill Dickinson head of fraud Peter Oakes said claimant lawyers and accident management companies are finding ways to side-step the measures
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Claimant forced to pay Admiral's whiplash defence costs in victory for insurers
Admiral proved fundamental dishonesty case to recover legal costs under new rules
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‘CMA investigation had a flat tyre before it hit the road’ – Aviva’s Wilson
Aviva group chief executive Mark Wilson said the Competition and Markets Authority probe into the private motor insurance market did not have the right scope to be able to deal with inflated claims costs
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News
Ageas fills Brendan Devine's role with new commercial director Bert Main
Main will look after RIAS, Castle Cover and Kwik-Fit brands
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Agenda
'Insurers must keep their promise on premiums'
Long an advocate of the insurance industry during his time in parliament, Jonathan Evans, who is set to retire from the House of Commons, says the industry must keep its side of the bargain on legal reforms
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News
FCA fine and restructuring costs cut Swinton’s profit by 18.9%
Broking group slashes dividend to £7.2m from £27m
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Markets & Risks
Industry split over success of EL/PL portal
Critics say portal is not fit for purpose, with only one-third of EL cases staying within it, while others believe the system will repeat success of motor portal
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News
Drop in complaints against general insurers and brokers
General insurance third most complained about product to FCA