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Caroline Wagstaff: Forging the LMG into a ‘one trick pony’ for attracting diverse early career talent
Top 50 Brokers: Consolidation of the consolidators sees top 10 brokers stay in situ for 2025
Top 50 Brokers: Which brokers were flying high in 2025?
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Are pet insurance claims keeping pace with customer expectations?
A disconnect between technical compliance and customer experience carries reputational risk for the sector – but is currently not being addressed
Further reading
Briefing: What an unexpected pet insurance claim can reveal about Consumer Duty in practice
Is UKGI too focused on being a stickler for Consumer Duty rules, without properly considering the ethos and spirit of this outcomes centred regulation? Claims processes could be the rub here…
Pet insurers accused of burying key limits in policy fine print
‘Insurers are using headline coverage figures to attract customers while restricting the amounts they will pay out for the treatments pet owners are most likely to need,’ said managing director
Briefing: The true cost of cyber attack losses – and why cyber cover should not be a hard sell
Howden’s Rebooting growth report paints a frightening picture of cyber related losses, with poor product penetration still a concern for this line of business
Briefing: Making insurance careers a choice rather than ‘falling’ into the profession
If market participants are to futureproof UKGI, then the old adage of falling into an insurance career rather than decisively opting for this professional pathway has to be eliminated – instead, more transparent career architectures, greater sector-wide visibility and better outreach to new talent must be a priority
Briefing: Attracting talent in the UK insurance industry – Progress, challenges and opportunities
A perception problem is the biggest stumbling block UK general insurance encounters when attempting to attract forward thinking talent – but how is the industry addressing such a challenge and where can it double down on positive performances to showcase UKGI as a career destination?
Briefing: What an unexpected pet insurance claim can reveal about Consumer Duty in practice
Is UKGI too focused on being a stickler for Consumer Duty rules, without properly considering the ethos and spirit of this outcomes centred regulation? Claims processes could be the rub here…
Briefing: Why is Zurich so keen on acquiring Beazley – and will Beazley bite?
Zurich believes the suggested deal will create a global leader in specialty insurance, but Beazley is urging its shareholders ’to take no action’ after the latest takeover proposal was submitted to the insurer
Caroline Wagstaff: Forging the LMG into a ‘one trick pony’ for attracting diverse early career talent
Chief executive shares how she is leading the ‘small, scrappy trade association’ to transform its ‘unfocused’ approach to mitigating London-centric talent challenges into a targeted tool set that ‘concentrates on one problem statement’
Ryan Gill: Steering Bspoke ‘delicately’ through a broker service transformation
With long-term investments coming to fruition, the MGA group’s recently appointed chief executive sets out how broker service improvements will promise a return to a five star rating and drive growth in 2026
Drazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK
Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners
Briefing: The Leadenhall Project – Do not let anyone say ‘AI told you so’
The artificial intelligence trouble-bubble will pop, but are UKGI firms prepared for the fallout and how it could impact their businesses?
Chasing the update on ‘hit and miss’ claims tracking tools
Briefing: The fast and slow market of driving innovation
James Nicholson: What to keep an eye on in the claims sector for 2026
The Big Question: What will industry innovation for UKGI look like in 2026?
In Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
Are pet insurance claims keeping pace with customer expectations?
In Focus: How insurers use data to support broker schemes – and what happens when it’s limited?
Briefing: What an unexpected pet insurance claim can reveal about Consumer Duty in practice
In Focus: Could cyber-centric broker schemes boost commercial cyber insurance penetration?
Briefing: Why is Zurich so keen on acquiring Beazley – and will Beazley bite?
Fresh faces, fresh thinking: Counter fraud leaders call for recruitment overhaul
Caroline Wagstaff: Forging the LMG into a ‘one trick pony’ for attracting diverse early career talent
Biba Manifesto 2026: Trade body seeks new Financial Services Bill
Briefing: The Leadenhall Project – Do not let anyone say ‘AI told you so’
Schemes brokers enjoy commission growth after strong year for large schemes
Briefing: Mind the toes on which you tread as trust is the real currency of UKGI
FOS complaint levels climbing despite Consumer Duty reforms
Major shake-up of employment law raises challenges for UK businesses
UK regulation driving commercial insurance away from London, Zurich tells Lords
Briefing: Neurodiversity could be insurance’s talent success story
The Big Question: What regulatory risks or opportunities would UKGI see under a Reform UK government?
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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