Claims – Page 238
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Jonathan Davey and Max Carruthers team up for new broker portal
Hughub aims to boost broker loyalty by providing better customer service
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Pet insurers pay out £657m in claims
The more unusual pet insurance claims included a python who needed treatment for anorexia at a cost of £200
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Businesses pay cyber ransoms, rather than call the police
Ransomware attacks on the rise, but cases reported to the police fall
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Analysis: Is the future of insurance already here?
We look at six start-ups promising innovation in insurance while vying for recognition in an increasingly crowded start-up ecosystem
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Fraudster jailed for 16 months for series of income protection scams
She was caught out after posting documents linked to one policy to another insurer she was claiming from
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Innovation blog: Delivering customer experience innovation with design thinking
Conduit Data Services chief data officer Simon Spyer on how ‘design thinking’ can lead to really understanding customers
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Agenda
Analysis: Insurers dealing better with events like floods, says ABI
McVitie’s ginger nuts have returned to supermarket shelves just three months after five feet of flood water halted production at the company’s Carlisle factory. Around 540 tonnes of debris was cleared at the site in barely 90 days. This world shortage of one of the UK’s ...
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Phoning while driving nearly doubles accident risk
Telematics data shows even hands-free callers increase their chance of making an insurance claim
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CMA to launch fresh probe of price comparison sites
The competition regulator wants to find out if problems exist in the sector
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SRA warns lawyers over breaching referral fee ban
The SRA is planning to carry out a review of the personal injury market this year
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IFB names Potter head of investigations
Former Swinton, NFU Mutual man has experience running investigations with insurers
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Watchstone top team to get bonus on sale of units or company
Chief executive Indro Mukerjee and two others to get retention bonus
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AXA: Public bombarded by 12 million nuisance claims calls a day
Insurer’s study blames ‘ambulance-cashing lawyers’ for fuelling call volume
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Agenda
Analysis: More needs to be done to tackle spurious PI claims
The number of claims going through the MoJ’s RTA claims portal is falling, but that does not mean the market has finally turned.
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Agenda
More work to do on PI despite falling portal claims
There’s no evidence the market has turned despite a decline in the number of claims going through the MoJ portal, according to experts
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Lloyd’s insurers pay on $20m superyacht fire claim
Lloyd’s insurer settle quickly on claim
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JLT boss Burke delivers grim warning on insurance outlook
Burke says industry must brace itself for a number of challenges
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Fleets urged to check cover amid new corporate manslaughter fines
Tough new regulation sparks a call to action for businesses with fleets
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Agenda
Analysis: You’re doing better, customers tell home insurers
Net Promoter Score for last six months of 2015 averaged 2.7 – against 0.7 the year before
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Crawford names new UK MD for Broadspire TPA unit
Ian Sutcliffe replaces departed Margaret Clubley