Claims – Page 57
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NewsDirect Line completes ‘heavy lifting’ of technology transformation
The insurer’s chief exec says transformation is ‘not just about tech’, but pairing it with the right cultural mindset
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News Analysis‘More to be done’ by insurance industry alongside government’s ‘ambitious’ flood investment plan
Following the publication of the government’s Flood and Coastal Erosion Investment Plan last month, industry commentators explain what the report might mean for the insurance sector
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NewsOIC portal has had ‘troubled start’ – Sabre Insurance
Chief executive believes part one of the whiplash reforms have so far been ‘clunky’, ‘complicated’ and ‘much more difficult’
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NewsSwiss Re concerned over increasing extreme weather risks following UK flash floods
Insured damage needs to remain as ’something that is exceptional rather than something that happens as a matter of course’ for the insurance industry to continue providing cover
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NewsZurich urges cross industry collaboration on AI risks and opportunities
There are few AI insurance policies that are commercially available and losses are not explicitly covered by traditional insurance coverage
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FeaturesBriefing: ‘Astonishing’ industry change can’t distract from claims focus
The insurance sector is changing faster than British summertime weather – staying ahead of evolving claims trends, therefore, becomes a business imperative
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NewsRight Choice chooses ThingCo for new telematics partnership
As personalised insurance increases in demand, the broker has ’firm ambitions to grow our telematics book of business’
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NewsEcclesiastical Insurance and Shepherd launch new smart property proposition
The technology aims to help protect some of the UK’s most prestigious properties and sites
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NewsSubsidence claims increased by 49% in last year – LV=GI
The spike in claims was triggered by the increase in building surveys related to house sales, as well as significant heatwaves
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FeaturesOIC portal ‘does not work as well’ as previous MoJ process for whiplash claims
Insurance Times speaks to industry commentators on the early trends that are arising following the Official Injury Claim portal’s launch at the end of May
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NewsAviva to pay out Covid BI claims to physios after broker and trade bodies apply pressure
The insurer initially declined Chartered Society of Physiotherapy members’ claims under its surgery policy, but has now revised its stance
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NewsBrokers could play a ‘crucial role’ as insurers brace for claims amid July flash floods
’Continuous real-time modelling’ is essential ’to generate effective early warnings for flash floods’
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NewsThatcham Research launches EV training programme ‘essential’ to future success of insurance
EV registrations are rising sharply and Thatcham Research believes adoption will continue to increase
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News AnalysisBreakingbury v Croad judgment could spark negligence claims increase
CFC’s Chris Comerford tells Insurance Times why he believes this judgment might open the doors to vicarious liability claims becoming commonplace as the CQC cracks down on insurance checks
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NewsAllianz Insurance seeks ‘judicial determination’ over restaurant chain BI claim
The insurer allegedly owes £16.4m to cover the restaurant chain’s pandemic-related losses
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NewsIFB backs calls for government to include online ads in Online Safety Bill
The ABI has joined the IFB in asking the government to include online ads in the bill
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NewsAxa UK rolls out new tool to streamline complex property claims
The tools aims to enable the insurer to provide ‘quicker’ and ‘more advanced’ decisions for its customers
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IT InterviewLiz Latter: Innovation in complex household claims is often overlooked
Expanding into personal lines for the first time, Qlaims hopes its new claims assistance policy will benefit brokers by boosting brand reputation and customer service
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NewsInsurer caught up over delayed water damage claim
The insurer has apologised and offered the customer £600 for the inconvenience caused
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NewsLockdown lifting set to spark crash for cash induced collisions – Ageas
The insurer’s claims director says that as lockdown has made it harder for these scams to occur, there could be a spike when restrictions lift




























