Domestic and General acquired by US-based insurance firm

US-based insurance firm Asurion has agreed to acquire Domestic and General.

Asurion is based in Nashville, Tennessee, and provides insurance for a range of devices, such as smartphones, tablets, consumer electronics and home appliances.

It has decided to purchase Domestic and General to expand its customer-end markets, extend its geographic reach and create new channel partnerships.

Asurion added that the combined company “will provide customers worldwide with a single, trusted provider for every device and appliance, ensuring faster service and a more seamless experience”.

Guru Gowrappan, chief executive at Asurion, said: “Domestic and General’s deep customer relationships and expertise in appliance protection make them a natural, highly complementary partner as we expand our support of every connected device and appliance in the home.

”We look forward to welcoming the Domestic and General team to Asurion as we work together to elevate the standard for industry-leading customer experience globally.” 

‘Natural fit’

Meanwhile, Domestic and General will gain access to Asurion’s global market expertise, service infrastructure and digital capabilities, including innovations like predictive diagnostics and intelligent logistics.

lt is being acquired from certain funds – CVC Funds – advised by CVC Capital Partners and Luxinva SA, an entity wholly-owned by the Abu Dhabi Investment Authority (ADIA).

The transaction is expected to close in mid-2026 subject to regulatory approvals. 

The terms of the transaction were not disclosed.

Matthew Crummack, chief executive at Domestic and General, said: “Asurion and Domestic and General are united by a shared commitment to customer and partner excellence, sustainability and innovation in their respective sectors.

”At Domestic and General we have built over a century of trust in our services and we are the cornerstone of appliance care in millions of homes.

“Joining Asurion is a natural fit given our complementary business models, bringing fresh and exciting growth opportunities for the people and the business, while creating stronger outcomes for our customers.

”I’d like to personally thank CVC and ADIA for their consistent support and trust throughout this last investment cycle.”