Personal Lines related articles – Page 70
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NewsFOS annual data reveals spike in insurance complaints
The FOS believes that rather than relying on systems and processes, more personalised communications is the best way to tackle customer issues
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FeaturesBriefing: Faltering RSA can take inspiration from Zurich on broker service
RSA came bottom across all of Insurance Times’s broker service surveys. Where does it go from here?
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NewsSyndicate 1856 to underwrite new business lines amid multi-line transformation
ERS’s group chief executive says that ‘the current environment has created a hardening market with reduced capacity’
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NewsClaims Excellence Awards finalist 2021 Q&A: Claimsplanet sees 31% improvement in claims turnaround times
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Zurich’s mental health support services recognised by UK government
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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IT InterviewMike Brockman: The future of telematics provides an ‘opportunity for brokers to flourish’
ThingCo founder and chief executive believes telematics can ‘enhance’ customer relationships and help stamp out fraudulent claims
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NewsClaims Excellence Awards finalist 2021 Q&A: Insurers using Aquarium’s claims platform pass savings to customers
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsMajority of motor insurers face challenges when offering UBI products – By Bits
The SaaS insurance platform’s founder and chief executive says most barriers can be ‘easily addressed’
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NewsSide hustle spike causes motor claims concern - ThingCo
Delivery driving, in particular, carries a greater amount of risk than vehicles insured for social, domestic and pleasure purposes
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NewsInsurers must prepare for bank holiday fire damage claims - Aviva
The insurer says that its payouts for domestic fire claims settled in 2020 amounted to £21,000 on average
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NewsAllianz and SYNETIQ launch green parts-based repairs platform
The new initiative is a ‘great step forward’ in ‘automated and sustainable motoring solutions’
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NewsMajority of claimants still set to be represented by law firms or CMCs in new whiplash portal
Chief commercial officer questions ‘whether the hard yards of the last few years are really worth it’ if claimants fail to use the portal as Litigants in Person
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NewsMGA takes on Biba-backed travel book
As part of the agreement, the MGA has also recruited a new senior underwriter
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NewsCuvva challenges motor insurers with app-based subscription
Chief exec says ’annual car insurance is not inclusive’, so Cuvva’s subscription aims to ’support drivers that aren’t served well by the current market’
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NewsVan insurance premiums fall by 2% year-on-year - Consumer Intelligence
‘Driving habits’ are a key contributing factor when it comes to premium pricing, says market research firm
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NewsLexisNexis Risk Solutions partners with Mercedes-Benz
The agreement re-establishes the power of using advanced driver assistance systems for more personalised insurance
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NewsGovernment ‘needs to put some rules in place’ for e-scooter use – Weightmans
Privately purchased e-scooters outside of the government’s schemes are unlikely to have insurance – cover requirements must be made clearer said law firm partner
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NewsWrisk closes £4.6m funding round
The insurtech will be using the funding to grow its team and scale its platform further
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NewsGovernment needs ‘to do something positive’ to clarify impact of EU Vnuk ruling on UK law
The UK cannot rely on Brexit to eliminate the potential extra premium costs associated with the Vnuk ruling – the government must legislate, says law firm partner
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NewsRight Choice Holdings inks deal with motorcycle broker
The acquisition adds ‘greater diversity’ to Right Choice Holdings’s portfolio
