Claims Technology – Page 131
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Agenda
The Knowledge: Reputation Risk – The people
Insurance industry experts give their view of reputational risk
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News
SSP to hit acquisition trail following private equity-backed MBO
Possible expansion areas are UK insurer software sector and overseas, says insurer division MD Stephen Lathrope
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Agenda
The Knowledge: Reputation risk – beware the power of Facebook and Twitter
More than one-third of brokers in this month’s survey believe social media has pushed reputation risk up clients’ agendas, with nearly half investing in insurance cover to mitigate the risk
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News
Online insurance confuses dotcom generation
Young consumers more likely to be baffled by industry’s web offers
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News
Allianz unveils e-traded PI product
Complete PI is insurer’s second e-traded product for financial services
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Online only
Ageas launches e-trading for mini-fleet product to capitalise on future growth
A survey revealed 52% of SMEs are looking to expand their fleet during 2015
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Agenda
Analysis: Insurers have yet to exploit sea of data
The insurer that can exploit the mass of available data to improve customer experience may become a giant, but the industry could yet face threat from ‘internet masters of analytics’ such as Amazon or Google
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News
AXA unveils new claims tracking tool for brokers
Portal will enable brokers to view claims progress round the clock
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Have your say on e-trading
Only one week left to take part in Insurance Times’s e-trading survey and be in with the chance to win £250 of John Lewis vouchers
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LDC buys majority stake of SSP in £207m MBO
Laurence Walker to remain chief executive while co-founder David Rasche will depart, reports say
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News
Private equity house LDC to buy SSP
Software house currently owned by US private equity firm Hellman & Friedman
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Online only
Brightside launches price comparison service for Asda customers
Customers will be able to see different quotes from insurers, including the Asda brand, on the Asda Money site
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Online only
AXA launches more small commercial combined policies on e-trade
A dedicated trading team will respond to 90% of broker referrals immediately and 100% within 30 minutes
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Online only
Wunelli exploring predictive FNOL
The LexisNexis-owned telematics company has recorded more than one billion driving miles
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Online only
Insurers urged to share telematics data with government
Select committee says better use of driver data could improve road safety
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News
AXA launches risk managment tool for brokers' commercial clients
The tool Riskhelp.co.uk will help businesses get a better understand of both their legal and civil liabilities
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News
Google search engine change hurts Confused profits
Confused joins Moneysupermarket in claiming it has suffered because of changes made by Google
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Online only
Insurance Times launches largest ever e-trading survey to investigate service to brokers
Brokers invited to take part in survey; participants will receive a brief outline of results
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News
Motor rate hikes boost Moneysupermarket insurance revenue
Group profit up 52% as total revenue rises 10%