Claims – Page 230
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AgendaMeerkats and ego massaging: psychology of the new market
With the smartphone making everyone’s attention spans shorter, insurance companies need to develop technology that makes consumers feel ‘at the centre of the world’ and appeal to emotions rather than rationality
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NewsInsurance lawyers warn about 'pseudo lawyers' in small claims courts
The government’s crackdown on bogus whiplash claims could backfire and actually strengthen the role of claims management companies, according to the Forum of Insurance Lawyers (FOIL). Plans to increase the small claims court limit for personal injury from £1,000 to £5,000 will leave many personal injury ...
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Online onlyinet3 unveils non-standard property Flood Re solution
Inet 3, a specialist property managing general agent (MGA), has launched its Flood Re solution for non-standard home risks. The launch was supported by a new broker learning hub designed to assist brokers with product knowledge and competency through an online, tailored training programme. Inet3 brokers ...
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AgendaStart-ups on insurers: ‘It is like you are in a pinball machine’
Start-ups speak out on the difficulties and frustrations of working with insurance companies.
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NewsRolls-Royce unveils 'luxury' driverless car
Rolls-Royce has unveiled its first driverless car which it claims is the “the future of luxury mobility”. The Rolls-Royce Vision Next 100 has no steering wheel, only one door and a virtual assistant. Instead of a chauffeur the vehicle will be controlled by a female-voiced artificial ...
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NewsInsurers must prepare for big changes as driverless era looms
The UK motor insurance market must prepare itself for legislation changes, huge falls in premium income and fewer crashes as driverless vehicles become reality, research firm Thatcham said. The firm said that by 2021 driverless cars will be able to go on motorways and that by ...
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NewsMan sentenced for using charity bank account to defraud Swiftcover
A 29-year-old man has been sentenced to five and a half months in prison, suspended for 18 months, for trying to buy car insurance from Swiftcover using a charity’s bank account. Imran Aslam from Bolton was sentenced at Bolton Magistrates Court on Friday 10 May after ...
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NewsGeneral insurers to hire more as disruption fears grow
General insurers are looking to hire more people as their fear of being disrupted increases, according to the latest quarterly CBI/PwC financial services survey. The survey found that the top three reasons for general insurers expanding their workforce is to improve efficiency, provide new products and ...
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NewsFoo Fighters sue Integro broker and insurers over cancelled shows
Foo Fighters are suing Integro-owned broker Robertson Taylor and several insurance companies for not paying out for seven cancelled gigs. The US lawsuit mentions three cancelled performances after lead singer Dave Grohl broke his leg in June 2015 and four after the Paris terror attacks in ...
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NewsPIB launches telematics-based fleet product
PIB has launched a telematics-based insurance product for the fleet market. The broking group said the product uses telematics data and risk management to reduce costs for fleet operators. The product uses driver behaviour and attitude data to influence the insurance premium paid as part of ...
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NewsLast day for Tech and Innovation awards entries. Click here to enter now!
Today is the last day you can grab your chance to enter the Insurance Times Tech and Innovation awards.
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Online onlyUK homeowners throw £37m a year into auto-renewal black hole
UK homeowners are “tricked” into collectively wasting £37m annually by allowing their home insurance provider to automatically renew their policy, according to MoneySuperMarket research. The analysis says one-quarter (26%) of homeowners with buildings and/or contents cover automatically renewed their policy with their existing provider and almost ...
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Online onlyCustomers should push industry to reinvent itself – KPMG
Customers should be the “inspiration” for insurers to reinvent themselves, after KMPG research found insurers focus more on complying with new regulations instead. The report says insurers are failing to adapt to changing customer needs and technology, with 57% of executives admitting that efforts to transform ...
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NewsAccelerated crackdown on CMC cold calling needed
The government needs to accelerate the new regulatory regime for claims management companies to eliminate the plague of cold calling, Minster Law head of legal Charles Layfield tells Insurance Times.
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NewsPwC and Z/Yen launch global study into benefits of blockchain
PwC and blockchain consultancy Z/Yen are collaborating on research to identify the potential benefits of mutually distributed ledger (MDL) technology for wholesale insurance. The global research report will be published in July alongside a prototype proof of concept being developed by PwC at its blockchain research ...
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NewsRSA extends telematics deal with Trak Global
Trak Global has extended its contract with RSA to continue providing telematics, policy administration and business information for the insurer’s More Than Smart Wheels offering for young drivers. The two-year extension follows a three-year partnership between RSA and Trak Global. RSA Global Telematics director Kenny Leitch ...
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NewsHalf of insurers fear 20% of business will be lost to tech start-ups - PwC
Almost half (48%) of insurers fear that up to one-fifth of their business could be lost to standalone fintech companies within the next five years. According a new research by PwC, this fear has been driven by annual investments in insurtech start-ups that have increased fivefold ...
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NewsTelematics data helps uncover £500,000 fraud – Insurethebox
Insurance fraud cases worth £500,000 have been uncovered by telematics underwriting agency Insurethebox using data collected from black boxes inside cars. The firm said it had used the data to disprove 31 claims, involving seven accidents over five months, and taken the drivers to court. In one example, the claimant ...
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NewsIGO4 names Sandy Dunn as board adviser
Personal lines and telematics broker iGO4 has appointed Sandy Dunn as a board advisor. Formerly holding senior roles at Markerstudy, Capita, Swinton, BDML, Supercover and Wunelli, Dunn stepped down from a number of non-executive and chairman positions at the end of 2015, iGO4 said. “Sandy … ...
