Claims – Page 237
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News
Claims finalists tell their inspiring stories – Markel, Willis IRM, Allianz, LV= and FM Global
The shortlisted candidates for the 2016 Claims Excellence awards entered the final straight on Wednesday when they presented their case before the judges. The Insurance Times reporting team was on hand to speak with them about what it means to be nominated. Passionately committed to their ...
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News
Claims finalists on why the industry needs to up its game
Claims have always been important to the insurance industry: they are the measure by which customers value the product they have bought. But the industry’s efforts to improve claims outcomes for all involved have kicked up a gear in recent years, with more innovation than ever ...
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News
MGA focused on 'minimising' loss ratio to launch with £30m capacity
The chief executive of a claims management firm is planning to launch a new managing general agency (MGA) which will specialise in van and commercial vehicles and will have a focus on “minimising loss ratio to maximise profit”. Pukka Insure, led by Sam White, has secured ...
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News
Innovation blog: Carriers and buyers should work together to keep insurance relevant
Airmic chief executive John Hurrell looks at corporates’ changing insurance needs
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News
Wunelli’s Penny Searles launches telematics and insurance service
Penny Searles, co-founder and former managing director of telematics firm Wunelli, has launched a connected car service for used cars, which includes an insurance offering. Searles left Wunelli in May 2015. The new service, Smartdriverclub, is telematics based. Members are sent a device called the Smartplug ...
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News
Analysis: A claims fee revolution could be coming
New proposals to fix legal fees for claims up to £250,000 could be pivotal for the claims industry
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News
AXA saves nearly £400,000 defending three motor fraud cases
Court cases unveiled staged accidents, exaggerated costs and phantom injuries
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Agenda
Your best defence against cyber crime? Your people
People are often the most overlooked and underestimated weakness in a company’s cyber security. NIG’s Justin Clarke and Graeme McGowan of BeCyberSure and Optimal Risk Management explore the risks.
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News
Lloyd’s insurers told to provide figures on exposure to cyber claims
Lloyd’s central management division wants to assess whether syndicates can meet cyber claims
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Agenda
Analysis: How technology is taking the pain out of claims
FCA review found SMEs felt the claims process was complex and confusing Now, drones, smartphone apps and even 3D printers are helping to smooth the claims process
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News
360Globalnet expands market reach of high-speed claims settlement tool
Technology harnesses the power of self-service on mobile devices
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News
AXA expands cover on e-trade offering
E-trading director Deepak Soni says changes have been made as a result of broker feedback
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News
Embattled reinsurers fight back against low prices
Wilis Re report says reinsurers are rejecting low prices on offer
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News
ZTrade 'meeting targets' as Zurich irons out 'teething problems'
Insurer has been investing time in improving ZTrade’s technical capabilities Brokers can now get indicative price quotes in under a minute Zurich says it is converting a third of business it puts through the platform
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News
Zurich commercial broking arm to give branches more control
Insurer says changes will improve the way Zurich trades from its branches
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This Week
Analysis: Claims reform like ‘using sledgehammer to crack a nut’
Fraud Charter members hear that latest proposals to limit whiplash claims could drive up insurers’ cost and leave genuine whiplash sufferers without proper court representation
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News
Aviva detects one crash for cash claim every 3 hours
Induced accidents remain close to record levels, but Aviva finds staged accidents sharply lower
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News
Global disasters cost insurers £26bn in 2015
Level is well below £43bn average despite record number of natural catastrophes, according to Swiss Re data
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News
Analysis: Tianjin’s lessons for complex claims
Global incidents like the Tianjin explosion in China can leave loss adjusters in a cultural and political bind. Cunningham Lindsey director of major and complex loss Ben Price talks to sister publication Global Reinsurance about the challenges behind managing major losses