Claims – Page 62
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News
FCA ‘still worried about’ poor behaviour by claims management companies
Industry experts notice a more aggressive approach from CMCs, including cold calling, but the FCA confirms it is looking to stamp out bad habits in this section of the insurance market
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News
Insurance Times Awards finalist 2020 Q&A: FloodFlash’s cloud based underwriting approach overhauls flood cover for SMEs
The winners for Insurance Times Awards 2020 will be revealed at a virtual ceremony today, 9 December
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News
Spike in cancellations and switching hits employers’ liability cover – GlobalData
The pandemic caused 14.7% of respondents to cancel their employers’ liability policies in 2020, according to GlobalData
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News
Criminals on e-scooters may have to reimburse insurer or Motor Insurers’ Bureau – FOIL
This is regardless of whether a legal or illegal e-scooter is used by the criminal
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News Analysis
Blueprint Two is Lloyd’s ‘rubber hits the road moment’ – John Neal
With the onset of the Covid-19 pandemic sharpening Lloyd’s of London’s focus on its Blueprints, Insurance Times takes a deeper dive into what’s behind Blueprint Two
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News
More should be done to 'incentivise' safer driving, says young people insurer Carrot
The telematics provider aims to take ‘a leading position’ as the ‘champion for young drivers’ by speaking up as part of a government inquiry exploring why young drivers are at a higher risk of being involved in road traffic collisions
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News
Increasing demand seen for personal cyber insurance
A fifth of survey respondents said they were interested in buying a cyber product
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News
Insurance Times Awards finalist 2020 Q&A: SBS’s self-service claim bot caters to customers during lockdown
This week the winners for Insurance Times Awards 2020 will be revealed at a virtual ceremony on 9 December
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News
40% of UK homeowners don’t have accidental damage contents cover
With Christmas fast approaching and burglaries spiking, new data from a home insurance comparison website reveals that premium prices have seen little change and that many do not protect their home contents
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News
Insurance Times Awards finalist 2020 Q&A: QuestGates slashes claims lifecycles and indemnity for clients
This month the winners for Insurance Times Awards 2020 will be revealed at a virtual ceremony on 9 December
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News
Insurance Times Awards finalist 2020 Q&A: Goodlord and DAS UK Group’s rent product guarantees landlord’s missing payments
This month the winners for Insurance Times Awards 2020 will be revealed at a virtual ceremony on 9 December
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News
Insurance Times Awards finalist 2020 Q&A: Digi2L’s bespoke claims’ management portal captures 200 claims per minute
This month the winners for Insurance Times Awards 2020 will be revealed at a virtual ceremony on 9 December
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News
Carrot plans to broaden offering to include low mileage products
Telematic business MD says there is greater consumer interest in low mileage insurance products following a drop-off in commuting since the onset of the Covid-19 pandemic
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News
Insurance Times Awards finalist 2020 Q&A: Arbitrate saves insurers’ costs with credit hire solution
This month the winners for Insurance Times Awards 2020 will be revealed at a virtual ceremony on 9 December
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Features
Briefing: Is there such a thing as a non-vulnerable customer nowadays?
As the definition of a vulnerable customer is steered away from being solely linked to age, it falls to brokers and insurers to pick up the slack in terms of offering support when certain situations make claimants or policyholders feel vulnerable
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IT Interview
Telematics reaching mainstream ‘tipping point’ — Carrot boss
There has never ‘been a brighter future for telematics’ as the Covid-19 pandemic has ‘focused people’s attention’ says telematics business head
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News
The Big Question December 2020: What challenges and opportunities do you expect for 2021?
At the end of a challenging year that included the FCA test case, the switch to remote working and ongoing problems in classes such as professional indemnity, all against the backdrop of the Covid-19 pandemic, Insurance Times asks the industry what obstacles and opportunities they foresee for the year ahead
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News
CHO appoints AX Group chief executive as new chair
The new board member is replacing Kirsty McKno, who stepped down last month
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News
Motor Insurers’ Bureau could face rising claims as surge in e-scooter crimes seen in capital
Injuries from crimes committed by uninsured e-scooter riders could be problematic for the insurance industry
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News
Covid causes shift in consumer attitudes towards smart technology – AXA Partners
With more people considering smart home technology, AXA Partners’ sales, marketing and distribution director explains why the insurance industry must take note