Howden supports broker after administration of its previous telematics data supplier

Howden Driving Data has stepped in to provide telematics services for broker One Sure after its previous supplier entered administration.

Howden Driving Data said that by working closely with One Sure, it was able to deliver an emergency continuity solution in under two weeks.

The response included deploying two fully operational customer apps, establishing two telematics brand environments, integrating with One Sure’s software platforms, restoring data services for existing policyholders and enabling One Sure to continue offering new telematics policies.

Chris Lear, chief executive at One Sure, said: ”The commitment and speed from the Howden Driving Data team has been absolutely outstanding.

“They moved at record pace, delivered flawlessly and ensured our customers and partners experienced no disruption. We couldn’t be more impressed or grateful.”

’Worked around the clock’

Howden Driving Data said ”the speed and scale” of the deployment also safeguarded insurer capacity for One Sure.

Penny Searles, chairman at Howden Driving Data, said: “Telematics is built on trust, reliability and speed. When this challenge emerged we knew that thousands of customers and important insurer partnerships were at stake. Our teams worked around the clock, across nights and weekends, to ensure data continuity and protect confidence in telematics insurance. We are proud to have supported One Sure and the wider industry at a time when fast action truly mattered.”

“What this experience has shown is that we can mobilise and deliver at a pace rarely seen in insurance. Going forward, I will be expecting our teams to work with clients to deliver onboarding and go-live with this level of speed as standard — not just in emergency circumstances.

”With AI now deeply embedded in our processes, from technical build to customer engagement, we can accelerate deployments and raise the bar on service across the industry.”