Claims Technology – Page 8
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NewsSharp decline in motor claims following MoJ release of OIC data
For the year as a whole, just under 300,000 motor claims were registered in 2021 compared to 350,000 between June and September the previous year
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NewsNew OIC data reveals only 1% of claims settled
The insurance industry largely welcomes the new Online Injury Claim portal, but it is still early days as the data reveals that 4,331 claimants are unrepresented
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NewsBrokerFest 2021: Parametric insurance provides efficiency and business resiliency – FloodFlash
The ‘most exciting’ development in parametric insurance is its use in non-damage business interruption, says broker success manager
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NewsData company to help insurance firms tackle FCA vulnerable customer mandate
The insurance intelligence provider is the first to partner with the not-for-profit data company
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FeaturesFraud Charter: Online Injury Claim portal could be ‘fraud hotbed’ but figures down
The data from the new OIC portal could be a ’real positive’ for the insurance industry, but it needs to be handled with care
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FeaturesIn Focus: Data is a ‘hygiene factor’ for MGAs, but claims handling lagging behind technological curve
The insurance industry is sitting on mountains of data – used wisely, it could be the silver bullet that makes an MGA successful
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IT InterviewQ&A: Brokers can work smarter by using data enrichment – LexisNexis Risk Solutions
Carla McDonald, senior vertical market manager at LexisNexis Risk Solutions, tells Insurance Times about the importance of standardising advanced driver assistance systems (ADAS) to help analyse claims
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NewsHandl Group’s Corporé sparks mental health treatment focus in the personal injury market
The NHS digital tool will enable injured insurance customers to benefit from psychological support following an accident
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FeaturesHow tapping behavioural science technology can help support vulnerable customers
Behavioural science technology could reduce uncertainty in the claims process as well as help unpick how to better communicate with vulnerable customers
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IT Interview‘There are definitely issues’ with getting claimants to use the OIC portal – Axa
The fluctuating coronavirus landscape has created an ‘artificial environment’, making long-term motor claims trends difficult to pinpoint, says UK retail boss
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NewsZurich Insurance UK signs three-year green parts deal with vehicle recycling company
The partnership aligns with Zurich’s ambition to ‘embed sustainability across our business’
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Sponsored ContentIndustry collaboration is key to making OIC portal truly work – Carpenters Group
Carpenters Group director Donna Scully gives her perspective on how the new Official Injury Claim portal is working so far, highlighting potential problems for industry participants
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Sponsored ContentHow insurers can prioritise digital transformation efforts – ABBYY
Eileen Potter, solution marketing manager, insurance, at ABBYY, talks about how the use of automation technology could drive major cost savings for the insurance industry and let businesses create a better experience for customers
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NewsNew EU speed limiter tech could hit UK car insurance prices
Insurance premiums ’could be reduced’ if new technology succeeds in cutting down the amount of accidents on UK roads, says aggregator Confused
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IT InterviewAxa’s UK retail business unveils refreshed digitisation-driven strategy
Axa appointed a new chief executive for its UK retail business at the end of last year – Insurance Times catches up with the new hire to find out her plans for the portfolio and why brokers are core to her strategy
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FeaturesThe Big Question September 2021: How can the insurance industry best marry technology and a human touch?
Automation in the insurance sector is booming as many businesses continue to invest in digitalisation. Insurance Times asks how the industry can effectively combine technology and a human touch
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NewsDirect Line completes ‘heavy lifting’ of technology transformation
The insurer’s chief exec says transformation is ‘not just about tech’, but pairing it with the right cultural mindset
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NewsOIC portal has had ‘troubled start’ – Sabre Insurance
Chief executive believes part one of the whiplash reforms have so far been ‘clunky’, ‘complicated’ and ‘much more difficult’
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NewsRight Choice chooses ThingCo for new telematics partnership
As personalised insurance increases in demand, the broker has ’firm ambitions to grow our telematics book of business’
