Claims – Page 234
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News
RSA claims handler jailed for £55,000 fraud
A former RSA employee has been jailed for 10 months for illegally passing on customer details to a law firm and adding friends and family to genuine claims in a £55,000 fraud. Anthony Francis Joseph Rattigan, 30, an insurance claim handler from Liverpool was convicted of ...
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AXA unveils broker tool to tackle underinsurance in mid-market
AXA has launched an online tool to help brokers calculate the business interruption risk for individual commercial clients. Tool will help firm tackled underinsurance in mid-market AXA BI calculator is web-based tool that assesses a businesses’ BI exposure Tool intended to support prompt claim settlement The ...
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CMC regulator raids two claims firms and fines third
The Ministry of Justice’s Claims Management Regulation Unit (CMRU) has raided two claims management firms and fined a third £315,000. CMRU investigators teamed up with the police to raid two firms – one in Swansea and one in Birmingham – that it said were suspected of ...
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Expert View: Integrated commercial e-trading has arrived
Polaris sales and marketing manager Phil Nunn on why the company’s e-commerce portal is at a tipping point
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Agenda
Expert View: Achieving relevance in the digital insurance era
Accenture’s managing director, head of insurance, UK & Ireland, Matthew Hutchins on how insurers need to understand customers’ needs and get better at providing for it in a digital world
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Agenda
Expert View: How taming technology can make a broker’s life easier
Willis Towers Watson Networks managing director Sara Fardon on how change offers opportunities that brokers need to seize
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Expert View: Process automation is the new team player
Accenture managing director, general insurance, Hammad Rafique on how robotics could help free the industry from repetitive back office tasks, with cost benefits
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ABI welcomes minister’s pledge to push ahead with claims reforms
The ABI has welcomed justice minister Lord Faulks’s pledge to push ahead with the government’s proposed whiplash reforms. But Faulks’s comments have sparked anger from claimant lawyer lobby group Access to Justice (A2J). At the Association of Personal Injury Lawyers (APIL) annual conference yesterday, Faulks said ...
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CSC completes Xchanging acquisition
Technology group CSC has completed its acquisition of insurance outsourcing firm Xchanging. The companies said the deal will “create a new leader in technology and business process services for the global insurance industry”. CSC also said the acquisition will put it “at the heart of the ...
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Claims Excellence Awards 2016: Winners revealed
LV=, Allianz and Cunningham Lindsey were the big winners at the Insurance Times Claims Excellence Awards 2016. The insurance industry flocked to The Brewery to recognise the efforts of claims teams and individuals across the industry. The judging panel comprised Biba head of technical services Mike ...
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Man convicted for role in £100k ice cream van fraud
A 39-year old man has been convicted for his part in an insurance fraud where an ice cream van was used to stage fake accidents across the country. Barry Mark Sandmann, 39, of Brompton Lane, Strood, Kent, pleaded guilty at the Old Bailey on 29 April ...
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Value of Electra’s Davies stake jumps 65%
Private equity house Electra’s stake in claims firm Davies jumped 65% in the six months to 31 March 2016, Electra’s accounts show. The value of the 57% stake, which Electra bought when it backed Davies’s management buyout in 2011, is now worth £38m, up from the ...
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NIG retains crown in Insurance Times e-trading survey 2016
NIG has once again topped the rankings as the best-performing insurer for e-trading. For the second year running, the SME-only, broker-only insurer has come top in a survey of 246 brokers, in the Insurance Times E-trading Broker Insight Report. For a full copy of the report ...
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Carrot's telematics 'warning' initiative improves young driver behaviour
Telematics firm Carrot Insurance has used its telematics box to improve the driving behaviour of its young policyholders, director Ed Rochfort has said. The firm which won an award last year for reducing accident frequency by 42% among its young drivers, through a strategy of intervention ...
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Charles Taylor launches insurance technology unit
Insurance services firm Charles Taylor has launched an insurance technology arm called Charles Taylor InsureTech. The new unit brings together more than 200 insurance technology staff to develop technology solutions for the global insurance market. The division will be headed by Jason Sahota as chief executive ...
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Volvo to run self-driving car trial in London in 2017
Volvo is to start trials of autonomous cars on roads around London next year. “Autonomous driving represents a leap forward in car safety,” said Håkan Samuelsson, president and chief executive of Volvo Cars. “The sooner AD cars are on the roads, the sooner lives will start ...
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AXA nets trio of fraudsters using fundamental dishonesty defence
AXA said it exposed three fraudsters who staged or exaggerated traffic accidents, after proving that their evidence was fundamentally dishonest. The three cases would have cost AXA £60,000. In one case, AXA’s suspicions the accident had been staged seemed to be contradicted by CCTV footage of ...
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Faking injury 'as unacceptable as drink driving' - poll
Faking injury on an insurance claim is worse than buying stolen goods and as unacceptable as drink-driving according to a poll for Aviva. The study shows that 87% say it’s unacceptable to make a false whiplash claim, compared to 88% who say the same about drink-driving. ...
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New phone app locks phones while driving
A new phone app that stops you checking your phone while driving could help cut motor insurance premiums. Employee tracking software company Romex already sells a similar app to the fleet sector, and is now developing it for the consumer market. The app uses the phones ...
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60% say whiplash crackdown unfair - poll
Nearly 60% of people think the government’s crackdown on whiplash claims is unfair, according to a survey commissioned by Access2Justice, which is campaigning against the plans. In November, Chancellor of the Exchequer George Osborne announced plans to move personal injury claims for up to £5,000 into ...