Claims – Page 300
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Online onlyABI blog: Autonomous vehicle technology – a key moment for the insurance industry
Thatcham Research chief executive Peter Shaw talks about the rise of driverless cars and what it could mean for the insurance industry ahead of the ABI’s Motor Conference in December
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News
Ex-Bush terrorist adviser teams up with Lloyd's to launch cyber insurer
Brit, Novae, Barbican and Aegis London to underwrite policies
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No customer data taken in cyber hack – Brightside
Broker’s website remains offline while it is fixed
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News
Saga appoint Arc Legal in home insurance product upgrade
Product will provide additional protection for landlords
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Credit hire industry calls for negotiations on GTA portal
But they will not negotiate on credit hire rates in advance of next year’s annual rate review
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NewsEx-RSA boss Andy Haste battles Wonga firestorm
Chairman Haste admits change is ‘urgent’ at beleaguered payday lender
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NewsCyber attack forces Brightside's eCar website offline
Bristol-based broker suffers security breach
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FeaturesSwinton’s return from the dark side
Broker boss Christophe Bardet reveals steps taken to focus the business on putting the customer first - and achieve a best-of-class record for customer complaints
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News
QBE appoints new head of motor and liability claims from Aviva
Paul Scott brings 30 years’ experience
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Ageas to offer dynamic pricing on commercial vehicles
Software house Transactor behind the pricing
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NewsTechAwards 2014 video: Marine Aviation & General - Technology Innovation of the Year - Broker
The judges said: “MAG has simplified the barriers of international trading and showed real innovation in a traditional marketplace”
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NewsTechAwards 2014 video: LV= - Most Innovative Use of Data - Insurer
One judge said LV=’s entry was a “great example of doing smart things with eclectic data sets and a powerful practical deployment of data analytics with a small team”
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NewsTechAwards 2014 video: JLT Towers Re - Most Innovative Use of Data – Broker award
The judges said: “JLT Re showed it can provide data which is useful during negotiation with underwriters. Data is also a real benefit to the customer.”
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NewsTechAwards 2014 video: Enterprise Rent a Car - Technology Partnership of the Year - Insurer
The judges said it was “great to see a car rental company thinking outside of the box and not being afraid to potentially cannibalise their own business for the greater good of its long term future”
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NewsTechAwards 2014 video: Callstream - Technology Partnership of the Year - Broker
The judges said: “Callstream proved it uses telephony technology to partner the right staff with customers who need help. A technology solution that really helps brokers improve their business performance”
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TechAwards 2014 video: Staveley Head - Best Use of Technology to Improve Broker Experience
The judges were impressed at the impact of the Staveley Head MGA’s, PolicyPlan’s, Equinox online trading platform for brokers, both in terms of maximising business volumes and in saving time
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TechAwards 2014 video: Covéa Insurance - Best Use of Technology to Improve End-Client Experience
The judges said: “Covéa Insurance was the unanimous winner, integrating technology to give a fantastic customer experience, improving customer service levels and reducing the duration of the claims process”
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TechAwards 2014 video: Lloyd's of London - Best Use of Social Media
The judges said Lloyd’s “reached people across the world on social media by providing information on the major issues” and “helped inform debate from the insurer’s perspective”
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TechAwards 2014 video: JLT Towers Re - Most Innovative Use of Data - Broker
Judges said JLT Re “showed it can provide data which is useful during negotiation with underwriters and is also a real benefit to the customer”
