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Latest issue
July/August 2025
In this month’s edition: Willis looks to home in on specialty focus, exclusive index reveals scheme commission trends for brokers, MGAs outsource claims to achieve service goals and is artificial intelligence on the liability hook if its decision-making goes wrong?
Top 50 Brokers 2024
Out now: Top 50 Brokers 2024 digital edition
Find out which firm has been named the number one broker in the UK general insurance market
Top 50 Insurers 2024
The Top 50 Insurers 2024 digital edition is now live
The exclusive ranking of UK regulated general insurers and Lloyd’s syndicates is now available – where has your firm placed this year?
2025 Edition Archive
June 2025
In this month’s edition: Markel UK’s broker divisional director, Jo Sykes, explains how the insurer plans to be more relevant for broker partners, Insurance DataLab reviews latest FCA figures for complaints trends, brand new data-based index showcases commercial premium movements in softening market and insurtech MGAs receive capacity interest – despite a high bar for partnership standards.
May 2025
In this month’s edition: The Acorn Group chief executive Mike Lloyd reveals the direction of travel for the non-standard motor and home firm following prior boss’ passing, Insurance DataLab analyses the results of its new Broker Performance 2025 report, bar is set high for this year’s Biba Conference and how is agentic artificial intelligence being used in insurance?
April 2025
This month’s edition: Ant Middle seeks to take Ageas UK to the top of the personal lines pile, Insurance DataLab unpicks Financial Ombudsman Service complaints data, commercial drone market matures and market participants question the FCA’s treatment of guaranteed asset protection insurance.
March 2025
In this month’s edition: The Clear Group’s Mike Edgeley details buy and build strategy for European expansion, industry enters artificial intelligence arms race against criminal fraudsters, regulation scale back could impact insurance influence on economic growth and competitiveness, while embedded insurance poses disintermediation risk or opportunity for brokers.
January/February 2025
In this month’s edition: Brown and Brown Europe’s UK retail chief executive, Carolyn Callan, discusses her career journey so far and the importance of talent attraction, exclusive Insurance DataLab analysis reveals claims dissatisfaction, quantum computing is signposted as future cyber cover risk and scheme brokers identify which lines of business can earn them the most commission.
2024 Edition Archive
December 2024
In this month’s edition: International chief executive Jason Harris discusses QBE’s growth trajectory and people focus, industry commentators outline their trend predictions for 2025, broker M&A strategies develop and counter fraud experts explore what closer collaboration with government could achieve in the fight against insurance fraud.
November 2024
In this month’s edition: Georges de Macedo confirms strategy to keep Covéa Insurance profitable, Insurance DataLab summarises which insurers have received the most complaints, high net worth comes under the microscope for this month’s In Focus and the City of London Police’s Insurance Fraud Enforcement Department reveals what an average working day looks like.
October 2024
In this month’s edition: Seventeen Group seek to dial back M&A amid culture and organic growth focus, Hiscox UK’s Jon Dye provides strategy update, Insurance Times Scheme Index reveals which lines of business are most profitable for schemes brokers and software platforms come under the spotlight.
September 2024
In this month’s edition: InsurEvo boss Chris Rolland details how his firms used the pandemic years to bolster brand recognition, Insurance DataLab explores which UKGI products are the most profitable business lines, cyber insurers gear up to tackle business interruption claims and industry experts share their take on the FCA’s review to streamline its rulebook.
July/August 2024
In this month’s edition: Axa UK and Ireland chief executive Tara Foley unveils insurer’s three-pillar strategy, Insurance DataLab looks under the lid at MGAs’ finances and performance, industry commentators react to Labour’s views on car insurance prices and Insurance Times explores whether premium finance is fit for purpose.
June 2024
In this month’s edition: Pen Underwriting boss outlines M&A strategy focused on attracting specialities and talent, Insurance DataLab places the magnifying glass over broker performance, recruitment challenges raise sector-wide salary concerns and a roundup of eTrading’s past and future.
May 2024
In this month’s edition: Arch Insurance’s chief executive of UK regions discusses the firm’s ambitions and focuses, Insurance DataLab reviews exclusive UKGI complaints data, industry commentators reveal the key trends set to impact brokers in H2 2024 and Insurance Times gears up for a jam-packed Biba Conference 2024
April 2024
In this month’s edition: Aon’s newly promoted UK chief executive Jane Kielty explains why the broker is such a special place to work, Aviva’s managing director for personal lines Owen Morris reveals the portfolio’s growth levers, MGAs’ role in UKGI comes under the spotlight and counter fraud experts highlight fears over opportunistic fraud.
March 2024
In this month’s edition: Lockton UK’s Clarissa Franks describes ‘the Lockton way’, specialist schemes can bolster brokers’ business, insurance needs a ‘sexy’ makeover to win war for talent and what product lines could be facing the regulator’s scrutiny following its focus on Gap insurance?
January/February 2024
In this month’s edition: Graeme Trudgill talks priorities, bumps in the road for ESG, the industry’s regulatory performance and a new monthly column
2023 Edition Archive
December 2023
In this month’s edition: Jon Dye talks Hiscox’s growth journey, who won at the Insurance Times Awards, the data behind insurer awards, lessons from 2023 and the problems with EV cover
November 2023
In this month’s edition: Aviva targets leading HNW position, UKGI’s most complained about products, the best performing broker schemes and how insurers can improve claims service.
October 2023
In this month’s edition: Ageas commits to brokers, how solvent are UK insurers, Tech and Innovation award winners, mitigating rising insurer complaints, broker concerns over protection gaps and an interview with Lloyd’s head of culture.
September 2023
In this month’s edition: Do insurers discriminate on speech, what are the best performing business lines in UKGI, Stuart Reid’s first monthly column, why the motor market is seeing exits, how AI can revolutionise insurance and a farewell from Biba’s Steve White.
July/August 2023
In this month’s edition: The insurance sector’s perspective on climate change scepticism, how are the UK’s largest insurers faring on complaints handling, the data on the most profitable broker schemes, are we prepared for a solar storm, the rise of insurance apps and an interview with A-Plan chief executive Kelly Ogley.
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June 2023
In this month’s edition: Is telematics technology finally reaching a tipping point, who are the most profitable insurers in UKGI, an update from the Claims Excellence Awards, the general public’s awareness of ghost broking, reporting from the Biba conference in Manchester, a focus on the MGA market and whether insurtechs are deal breakers for M&A.
May 2023
In this month’s edition: Can the insurance industry recover its bruised reputation, is there really an ethnicity penalty in insurance for people of colour, are American brokers smelling an opportunity in the UK market with exchange rates, how software houses can help to support smooth M&A and how The Clear Group is sticking to its knitting.
April 2023
In this month’s edition: The rise of AI chatbots and their impact on the insurance industry, the growing threat of rising complaints volumes, how much danger does ghost broking pose to the sector’s reputation, the opportunity of the regulator’s coming fundamental shift and how a ‘fear of failure’ inhibited insurer RSA.
March 2023
In this month’s edition: Lack of employee data holds back insurance firms’ social mobility strategies, the impact of commissions for building insurance affecting leaseholders gains government scrutiny, broker Partners& shares it development story so far and how broker schemes can be used for business advantage is unpicked.
January/February 2023
“In this month’s edition: FCA review could mark positive change for brokers regarding FSCS funding contributions, cannabis-related claims experience a post-pandemic high, Aviva shares it key focus areas for the year ahead and high net worth brokers debate whether this line of cover is too generous for clients.”
2022 Edition Archive
December 2022
In this month’s edition: Brokers look at parametric propositions to combat climate change-related risks, industry commentators unpick Solvency II and appointed representative regulations, property disrepair fraud is set to rise up the agenda amid cost of living crisis and Freedom Services Group explains the benefits of its four-day working week model.
November 2022
In this month’s edition: Brokers continue to question insurer service post-pandemic, Insurance DataLab gets up close and personal with MGAs’ financials, broker schemes hit profitability stumbling block and MPR Underwriting boss explains why brokers are attracted to working with his firm.
October 2022
In this month’s edition: Brokers employ diverse M&A tactics amid consolidation landscape, winners from the Tech and Innovation Awards are unveiled, Halloween claims cause mischief for insurers and David Howden discusses the importance of Howden Group’s latest buy.
September 2022
In this month’s edition: Claims inflation causes bumpy ride for motor insurers, Aviva reveals update on strategic ambitions, Insurance DataLab flags personal lines firms’ customer experience performance and Stanhope Cooper boss unveils quest for investment.
July/August 2022
In this month’s edition: Brokers focus digitalisation efforts on boosting their back offices, Insurance DataLab takes a closer look at how the property market is faring and Konsileo boss John Warburton reveals why being RoboCop is better than being the Terminator.
June 2022
In this month’s edition: Inflation drives tough broker conversations, UKGI insurer profitability is ranked by Insurance DataLab, all the updates and insights from Biba’s annual conference and how parametric insurance is set to be the new normal across a range of business lines.
May 2022
London market regulation comes under fire from House of Lords, profitable broker schemes are pinpointed by SchemeServe data, demand increases for software house support of smaller brokers and RSA’s Lee Mooney reveals the insurer’s commercial lines strategy
April 2022
In this month’s edition: Risk management must be front and centre of brokers’ strategies, Insurance DataLab digs deep into consolidators’ financial performance, PIB Group boss unveils European M&A goal and eliminating the insurance ethnicity penalty gains greater sector visibility.
March 2022
In this month’s edition: Gender diversity within broking leadership comes under the microscope, metaverses present a potential untapped opportunity for brokers, sex-related events and organisations struggle to obtain insurance and JM Glendinning boss unveils acquisition ambitions
January/February 2022
In this month’s edition: The FCA takes a deep dive into data analytics to keep a closer eye on regulated firms, Gallagher’s Michael Rea reveals the firm’s thought process behind its recent Bollington buy and SRG group chief executive Warren Downey shares how he entered the world of broking and what the industry means to him
2021 Edition Archive
December 2021
In this month’s edition: Brokers risk E&O claims following homeworking struggle, award winners crowned at this year’s in-person Tech and Innovation Awards and Insurance Times Awards, opportunity arises around employers’ liability cover for MPs and Matt Munro reveals IGO4’s focus for 2022.
November 2021
In this month’s edition: Parametric policies seek to plug protection gaps, Insurance DataLab reviews property insurers’ bottom lines, SchemeServe data shows the most profitable broker schemes and Freedom Services Group’s Sam White talks about the challenges faced by female leaders
October 2021
In this month’s edition: Broker admin fees and double charging comes under scrutiny following the FCA’s pricing reform, Insurance DataLab compares the UK and Gibraltar insurance markets, space tourism cover takes off and Aviva’s Gareth Hemming outlines his future plans
September 2021
In this month’s edition: Insurance DataLab looks at Lloyd’s MGA underwriting losses, Aki Hussain unveils his priorities ahead of taking the top spot at Hiscox and industry commentators discuss whether the sector is fully prepared for the FCA’s incoming pricing changes
July/August 2021
In this month’s edition: The pandemic-related drive for digital leads to insurtech unicorn boom, Insurance DataLab reveals rankings for insurers’ and brokers’ customer service, Luigi Maggio takes on new focus at McCarron Coates and Scott Egan flags RSA strategy post-takeover
June 2021
In this month’s edition: Insurance DataLab ranks the top five insurers on performance, price walking measures overshadow fair value impact on SME cover and Google unveils its intentions for the insurance market
May 2021
In this month’s edition: Aventum Group and Ageas reveal their new business structures and strategies, exclusive data from SchemeServe shows the most profitable schemes for brokers and the industry calls on the government to collaborate on live event cover.
April 2021
In this month’s edition: Brokers feel frustration at rising FSCS levy costs, GRP’s Mike Bruce shares his strategy for growth and personal injury commentators explore the operational challenges and unintended consequences of the new whiplash claims portal
March 2021
How will the FCA’s test case impact policy wordings beyond business interruption cover, employment liability claims are set to skyrocket due to Covid drivers and A-Plan chief executive Cark Shuker shares the story behind the broker’s deal with Howden Group
January/February 2021
In this month’s edition: The FCA takes a deep dive into data analytics to keep a closer eye on regulated firms, Gallagher’s Michael Rea reveals the firm’s thought process behind its recent Bollington buy and SRG group chief executive Warren Downey shares how he entered the world of broking and what the industry means to him
2020 Edition Archive
December 2020
In this month’s edition: Northern brokers share their experiences of insurers’ services during the regional lockdown regime, exclusive data reveals which broker schemes have been the most profitable in 2020 and cladding is once again flagged as a key concern as more latent defects insurers fall into administration
November 2020
In this month’s edition: Industry experts share their views on whether digital retail giant Amazon will enter the insurance market, a ruling by the Court of Appeal could mean that insurers will need to increase their reserving for large personal injury claims and aggregator sites could be the ones to lose out following the FCA’s pricing practices report.
October 2020
In this month’s edition: Brokers flag concerns around MGA capacity in a hardening market, personal lines brokers could see their income hit due to the FCA’s proposals around premium finance announced in its pricing practices report and the Covid-19-related recession may pose problems for solicitors’ professional indemnity insurance.
September 2020
In this month’s edition: Insurer signals schemes as the culprit for Covid-19 business interruption payouts, data exfiltration boosts ransomware risks with reputational threats and the insurance industry has been left to shoulder the increased risk in the Grenfell fire aftermath.
July/August 2020
In this month’s edition: Broker professional indemnity could become uninsurable due to Covid BI claim concerns, high net worth capacity enjoys buoyancy despite current climate and an insurance collective aims to start an initiative that goes beyond plans for a Pandemic Re.
June 2020
Game on: As Premier League is set for kick off a plethora of insurance concerns remain, why Pandemic Re is vital to mitigate Covid-19 and which industry chief exec gets paid the highest
May 2020
Crunching the Ardonagh financials; the impacts of the LMA coronavirus exclusion clause; the potential insurance implications for re-purposed properties.
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