All Exclusives articles
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Latest NewsBetter technology in cars will not cause blanket claims inflation – Ageas
As more sophisticated technology becomes commonplace in cars, the cost of repair will fall in the long-term, predicts the insurer’s claims director
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Latest News
Insurers must act quickly to compensate customers and rebuild trust says Insurtech UK
Insurers will need to rebuild trust with customers following the Supreme Court ruling, but the pandemic has also highlighted the need for digitalisation
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Latest News
‘Being prepared is key’ – FSCS’s chief exec Caroline Rainbird on navigating the next financial crisis
The Covid-19 pandemic has seen businesses work in “unprecedented circumstances”, according to the FSCS chief exec. She tells Insurance Times how the pandemic has allowed the firm to think differently
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News Analysis
Supreme Court decision is a ‘financial vaccine’ for struggling businesses
However, insurance premiums are likely to increase as ‘insurers seek to recoup some of their losses’
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News Analysis
Insurance industry weighs in on post-Brexit Global Health Insurance Card
Following the government officially launching the new GHIC earlier this week as a result of the UK reaching a trade deal with the European Union, how does the insurance industry feel about its impact on cover? Insurance Times finds out
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Latest News
Specialist Risk Group buys construction sector MGA
Chief executive Downey says ‘developing a market leading MGA capability is a central element of our strategy’ for 2021
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Features
Briefing: FCA reveals anxiety over firms’ financial resilience, but is its heart in the right place?
Despite unveiling a ‘stark’ financial picture of Covid-hit brokers and intermediaries, helping firms stay in business does not seem to be the regulator’s number one priority
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IT Interview
Customer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
With the Covid-19 pandemic accelerating both customer and staff comfort in using digital communications and processes, insurer and customer engagement is expected to go up a notch in 2021, predicts UK claims boss
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IT Interview
Organic growth is the DNA of Specialist Risk Group says broker chief executive
Warren Downey has big plans for SRG this year. Insurance Times catches up with the broker boss to uncover the firm’s objectives since receiving a funding injection from private equity investor HGGC
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Latest News
Government pushes back LiP portal roll out to May 2021
Lord Chancellor says the delay is ‘a sensible and pragmatic approach’ considering the continued challenges arising from the coronavirus pandemic
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News Analysis
Insurers must ‘adjust reserves accordingly’ as PI ruling will ‘significantly add’ to claims costs
The Swift v Carpenter ruling set the bar for accommodation costs in personal injury cases involving a long life expectancy and low interest rates, but what is the financial domino effect on insurers? Insurance Times takes a closer look
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Latest News
Opportunity around green parts is ‘too big to miss’ says Ageas UK claims director
The impact of the Covid-19 lockdowns last year enabled green parts to step up to the plate and fill distribution gaps in repair supply chains
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Latest News
Travel insurance sector set to face more upheaval in 2021 warns IPP boss
The uncertainty that has accompanied the Covid-19 pandemic has put the travel industry into a huge amount of debt, and it could get a lot worse
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News Analysis
Covid-19 pandemic sees more insurers exit financial failure insurance
As of January 2021, policyholders will not be able to renew financial failure insurance to comply with Package Travel Regulations, meaning they cannot trade. Insurance Times explores options for these customers and what brokers can do to help
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Latest News
LexisNexis Risk Solutions launches email address validation tool to combat application fraud
The tool is designed to streamline the quote process, free up insurer resources and assist with identifying fraudulent policies
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Features
Briefing: Insurers must be ‘mindful’ of recession-induced fraud
Insurance companies need to issue a war cry to customers, using transparent communications and fraud education to work together to stamp out Covid-linked fraud
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Latest News
Engagement in the FCA’s BI court process ‘a good thing for the industry’ says Ageas claims boss
The insurer’s claims director believes the insurance sector has taken a ‘collaborative approach’ to dealing with the BI claim fallout arising from the coronavirus pandemic lockdowns
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Latest News
Clear brings in new chief exec as broker group aims to keep up M&A momentum
Appointment is aimed at freeing up the existing leadership team’s time to focus on acquisitions amid a ‘feeding frenzy’ in the market
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Features
Changing agricultural trends set to influence farmers’ insurance needs – McLarens
Leaving the European Union will mean plenty of change for UK farmers, including the diversification of crops away from just food production. Insurance Times explores how this will impact on farmers’ insurance requirements as the agriculture sector’s risk profile grows
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Latest News
Opinion: Preparing for the next wave of claims
Climate change is so big that we do not even see it as a wave that may “break” and cause havoc for us, writes Hans Læssøe, founder of AKTUS
