Claims News

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Mactavish to pursue £30m disputed British Steel claim against Zurich and other insurers

Insurance governance specialist Mactavish says if the claim is settled it could save British Steel from insolvency

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ACSO calls for additional reporting for motor insurers in CLA response

The association representing claimant law firms has responded to a government consultation on the Civil Liability Act, calling for  further reporting requirements and at an earlier date

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Hotel owner sentenced for £400k fraud attempt

Hotel owner claimed disability benefits as well as income protection from Aviva, saying he couldn’t work due to depression

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Aviva launches self-booking service for motor claims

Aviva research showed that 92% of consumers would choose to manage their claim themselves if they could

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Exclusive: Former Ageas director joins motor salvage company

Former Ageas claims and transformation director becomes NED of salvage company, e2e

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Waterlock leak detection system gets commercial launch at Biba

Creator of the leak detection system is calling for industry-wide collaboration to tackle escape of water claims

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FSCS declares three insurance firms in default

The companies feature on a list of 21 failed financial firms

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​Home & Legacy to launch claims journey online

High net worth brokers – Home & Legacy is moving its claims journey online next month.

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Claims Analysis

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Allianz can weather claims inflation storm, insists Dye

Fundamentals such as underwriting and pricing key to surviving in the market

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Government strategy boosts industry efforts to improve flood resilience

The Environment Agency has launched a long-term strategy to tackle flooding and coastal change

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How digitisation is driving claims staff cuts

Claims staff have seen significant cuts at some of the nation’s largest insurers. And the trend looks set to continue

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McKenzie Friends: Should they stay or should they go?

Lawyers and MPs have called for the ban of McKenzie Friends and the charging for their advice. Are they right?

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