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Claims News

iStock-641493852 ghost

Hastings reveals its battle against the UK-wide ghost broking epidemic

Hastings fraud technology is busting dozens of ghost broking rings


Travel insurance suffers as medical expenses cost £3.9m per week

Insurers are paying record amounts for medical treatment, with the USA and cruises proving the most costly

180109 tobias van der meer

Guidewire helps Hastings set new record on claims settlement

Hastings investment in tech kit means its digital tools are best in class

Denied fire claim payout

Saffron in £2.6m lawsuit after nondisclosure voids fire claim

A Saffron broker allegedly failed to check with a customer on their insolvency history, resulting in inaccuracies on the policy and the claim being denied

Claims Analysis

RSA office

Briefing: Why RSA results show the dangers of MGAs

RSA posted an improved combined operating ratio after exiting a number of MGA deals

motorbike crash

Briefing: Motor insurers taking big risks with claims reform gamble

Insurers are being too optimistic in reaping the benefits of claims reforms


Businesses face ruin from lack of BI after Glasgow blaze

Many shopkeepers, unable to return to premises because of dangerous state of the iconic Glasgow School of Art building find they are not covered


How AI is set to transform claims

The beginning of an “evolution” in how claims are handled is starting now, according to WTW’s Tom Helm

More Claims Analysis