Claims News

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Mactavish to pursue £30m disputed British Steel claim against Zurich and other insurers

Insurance governance specialist Mactavish says if the claim is settled it could save British Steel from insolvency

Motor claims costs

ACSO calls for additional reporting for motor insurers in CLA response

The association representing claimant law firms has responded to a government consultation on the Civil Liability Act, calling for  further reporting requirements and at an earlier date

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Hotel owner sentenced for £400k fraud attempt

Hotel owner claimed disability benefits as well as income protection from Aviva, saying he couldn’t work due to depression


Aviva launches self-booking service for motor claims

Aviva research showed that 92% of consumers would choose to manage their claim themselves if they could


Exclusive: Former Ageas director joins motor salvage company

Former Ageas claims and transformation director becomes NED of salvage company, e2e


Waterlock leak detection system gets commercial launch at Biba

Creator of the leak detection system is calling for industry-wide collaboration to tackle escape of water claims


FSCS declares three insurance firms in default

The companies feature on a list of 21 failed financial firms


​Home & Legacy to launch claims journey online

High net worth brokers – Home & Legacy is moving its claims journey online next month.

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Claims Analysis

Jon dye new nov 2017

Allianz can weather claims inflation storm, insists Dye

Fundamentals such as underwriting and pricing key to surviving in the market


Government strategy boosts industry efforts to improve flood resilience

The Environment Agency has launched a long-term strategy to tackle flooding and coastal change

staff changes

How digitisation is driving claims staff cuts

Claims staff have seen significant cuts at some of the nation’s largest insurers. And the trend looks set to continue


McKenzie Friends: Should they stay or should they go?

Lawyers and MPs have called for the ban of McKenzie Friends and the charging for their advice. Are they right?

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