Claims News
Two-thirds of motor fleet managers say broker support is invaluable when making a claim
The research from insurer Allianz also found that more than half of the motor fleet managers polled believe they have been a victim of fraud
Parametric insurance could be the solution to Covid-19 insurance gap
Machine Cover’s new policy will pay out automatically after a very significant downturn in economic activity
Zurich offers full refund to single trip travel customers hit by Covid cancellation
Customers who haven’t claimed should be able to get a full refund
Climate change threatens Flood Re 2039 market exit target
By 2050 flooding annual losses are expected to increase by between 25-85%
Pikl reveals MGA under its new partnership
Sharing economy insurance specialist Pikl has revealed the MGA under its new partnership with three firms. Read more…
FCA rejects insurers’ defences for ‘adopting unduly restrictive meanings’
The regulator states that insurers failed to take into account that policyholders were, in the main, unsophisticated purchasers of insurance
‘Industry has a responsibility to respond’ if customers want digitised claims journey says Minster Law
’Covid-19 has released the virtual claims management genie from the bottle and there will be no going back’, says the law firm’s claims director
Claims Excellence Awards Finalist 2020 Q&A: DWF Law’s credit hire router fast tracks settlements
DWF Law LLP entered its credit hire router solution in the Claims Excellence Awards 2020, here we feature the entry.
British theatre at risk due to ‘inadequate insurance cover’
Claims Excellence Awards Finalist 2020 Q&A: Deacon Insurance on its 90% employee retention rate
Covid-19 lockdown saves motor insurers £1.3bn
Covid-19 is the ‘watershed moment’ to improve cyber insurance penetration
Wimbledon boss confirms the championship will not have pandemic insurance in 2021
Tech is designed to take friction from the broker-customer experience
Hospitality action group awarded right to intervene in FCA test case
Insurers submit defences for FCA test case ahead of July hearing
Sam White explores cashing out programmes in response to Covid-19 and Brexit
Hiscox Action Group seeks to intervene in FCA’s test case on BI policy wordings
Claims Excellence Awards Finalist 2020 Q&A: Countrywide Hearing’s tool aims to simplify claims journey
SMEs still lacking terror cover as Reading attack highlights ongoing risks
Former RSA Ireland chief financial officer disqualified and fined €70,000 for under-reserving breach
Home insurance market set to contract by 1.4% as a result of Covid-19
Claims Excellence Awards Finalist 2020 Q&A: Sedgwick’s work during the aftermath of Hurricane Dorian
Blanc blasts poor insurer communication over Covid BI exclusions
Government should use claims management capability during pandemic, says PIB boss
Claims Analysis
Coronavirus: B&B owner faces ‘timebomb of debt’ after BI claim rejected by AXA
The results from the FCA’s test case could come too late to save struggling SMEs that are facing daily financial hardship as a result of the Covid-19 pandemic. Insurance Times hears from Stamford House Bed and Breakfast about its claims experience and fears for the future
Local Leicester lockdown could prove ‘difficult for insurers’ defending rejected BI claims
Business interruption policies triggered by Covid cases at the insured premises, or within a defined radius, may come under closer scrutiny as city-centric lockdown confirms the local impact of the pandemic
Briefing: The sorry (but unsurprising) tale of Gefion’s collapse
Solvency and liquidity issues have dogged the unrated Danish insurer for years, but brokers will be hoping that early regulatory intervention will have saved them a lot of pain as the insurer’s collapse continues to unfold
Financially stressed policyholders are a ‘moral hazard’ leading to increased claims
Insurance Times explores the correlation between policyholders’ financial stress and their propensity to make claims - here, we explain what insurers can do to recognise and aid these vulnerable customers…
