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- Customer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
- Bollington buy will ‘supercharge’ Gallagher as UK regional powerhouse
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Technology News
Canadian tech giant buys SSP
Regulatory approval expected in first quarter
LexisNexis Risk Solutions launches email address validation tool to combat application fraud
The tool is designed to streamline the quote process, free up insurer resources and assist with identifying fraudulent policies
Mike Brockman’s ThingCo secures £3m investment
The investment will help ThingCo meet the growing telematics demand from the insurance market
Quarter of a billion worth of claimant damages stuck in litigation process – Zurich
Road traffic accident claimants are having to wait for more than a year before being heard in court, finds the insurer’s analysis
Admiral sells Confused.com to Uswitch owner
Confused.com was set up in Cardiff in 2002
‘Current insurance models aren’t fit for purpose’ for autonomous vehicles – Rideshur
The MGA believes it could have some form of autonomous vehicle specific insurance available as early as next year
Willis Towers Watson to leverage AI for emerging risk solutions
Airmic welcomes broker’s partnership with analytics firm Polecat, which ’signals a new generation of innovative risk management solutions’
New Worry+Peace platform targets brokers
The broker and insurtech aims to support professional indemnity insurance
Co-op Insurance partners with By Miles to provide customer choice
Novidea looking to grow internationally following specialist broker on-boarding
Zego secures European broking licence
Data sharing needs to improve for London Market to lead in cyber insurance
Motor Insurers’ Bureau responds to reimbursement query for e-scooter crimes
Zego buys telematics firm
Insurance Times Awards finalist 2020 Q&A: FloodFlash’s cloud based underwriting approach overhauls flood cover for SMEs
Insurance premiums £90 cheaper for electric cars – comparethemarket
Criminals on e-scooters may have to reimburse insurer or Motor Insurers’ Bureau – FOIL
Flock enters flexible connected motor insurance market
Insurance Times Awards finalist 2020 Q&A: Collective Benefits serves self-employed with tailored on-demand insurance proposition
Insurance Times Awards finalist 2020 Q&A: CFC Underwriting supports brokers with cyber insurance platform
Lemonade enters its third European market
More should be done to 'incentivise' safer driving, says young people insurer Carrot
Insurance Times Awards finalist 2020 Q&A: SBS’s self-service claim bot caters to customers during lockdown
Insurance Times Awards finalist 2020 Q&A: Tempcover’s standalone cover reduces policy approval from 60 minutes to 90 seconds
Insurance Times Awards finalist 2020 Q&A: Premfina taps mobile-friendly customers with on-demand premium financing
Technology Analysis
Customer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
With the Covid-19 pandemic accelerating both customer and staff comfort in using digital communications and processes, insurer and customer engagement is expected to go up a notch in 2021, predicts UK claims boss
Briefing: Five reasons why insurance price comparison has lost its lustre
The FCA pricing crackdown and the sale of two major price comparison businesses come amid a sector losing its lustre
Changing agricultural trends set to influence farmers’ insurance needs – McLarens
Leaving the European Union will mean plenty of change for UK farmers, including the diversification of crops away from just food production. Insurance Times explores how this will impact on farmers’ insurance requirements as the agriculture sector’s risk profile grows
ComparetheMarket fine exposes perils of ‘most favoured nation’ clauses
’Most favoured nation’ clauses have existed longer than there have been PCWs, but CTM’s recent fine shows how they can undermine the market
