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A drier risk landscape – is UK insurance keeping pace with drought?
The Big Question: Why has UK broker M&A slowed – and what can UKGI expect next from acquisition activity?
Insurance Times cements new Pet Pledge partnership with Peia
Drones set to deliver net risk benefits – but sky-high human error claims costs must be mitigated
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Hood Group appoints new chief executive
’I look forward to working with the team to build on those foundations, develop our capabilities and identify new opportunities for sustainable growth,’ says appointee
Latest articles
Rising Edge makes three appointments amid growth push
IUA reveals first rebrand since 1999
Acorn Group tops £800m GWP for first time as policy counts jump 20%
Cila appoints youngest ever president
Zurich promotes for new UK head of commercial insurance
Coalition set to expand UK cyber cover as ‘enhanced’ regulatory and litigation risks emerge
Fantasy Football: Time for a wildcard?
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In this month’s edition: Gallagher’s corporate leader details growth plans, Axa UK boss speaks on bringing the new business entity together, the pet insurance market could be set for a shake-up after vets face cost scrutiny by CMA and data centre campuses reveal risks that cross vertical cover siloes.
Is there more fraud or are insurers better at identifying it?
Sponsored content: Simon Smith, director of claims strategy at Carpenters Group, highlights that in 2024, insurers detected more than £1bn worth of fraudulent general insurance claims
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Toasting the Best of 2026!
On Friday 12th June, the UKGI claims community gathered at The Brewery, London, for the 2026 Claims Excellence Awards - a fresh, high‑energy lunchtime celebration of standout achievement across the claims landscape Hosted by the brilliant Aurie Styla, 20 super-shiny trophies were presented to the companies, teams and individuals raising the bar for claims excellence.
As Insurance Times Content Director, Katie Scott said: "Claims are undoubtedly the most visible and subjective component of the insurance value chain and it is all too easy to get suckered in to stories where things have gone wrong. However, this afternoon is all about when things go right – as they so often do thanks to the hard work, customer advocacy and innovation demonstrated by each and every one of you in this room today." Huge congratulations to the Class of 2026!
A huge thank you to our judges for their expertise and to our sponsors for their continued support.
WATCH: Insurance Times Claims Excellence 2026 highlights
The official video from the afternoon is out – can you spot yourself?
WATCH: eTrading performance webinar in association with Aviva
In this webinar, produced in association with Aviva, Insurance Times explores the findings of the Insurance Times Five Star Rating Report: eTrading 2026
WATCH: eTrading performance webinar in association with Aviva
WATCH: How is informal communication reshaping advice being given?
Insurance Times’ Top 50 Broker report webinar now available to watch
Insurance Times’ latest MGA webinar now available to watch
WATCH: Insurance Times marks Destination Insurance launch with webinar
WATCH: Insurance Times flood readiness webinar in association with Iceye
Watch: 2025 eTrading report webinar in association with Aviva
Watch: 2025 Commercial Lines Report webinar in association with Zurich
Watch: TechTalk Live webinar in association with Hiscox
Watch: Supercharging schemes webinar – How to build and grow profitable broker schemes
Watch: Navigating Excellence – A deep dive into the 2024 eTrading Report results
Watch: Navigating Excellence Webinar – Diving Deep into the 2024 Commercial Lines Ratings
Watch: AI in Insurance webinar – Revolution or Hype?
Watch: Insurance Times eTrading webinar now available to watch
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The team
Event Management
Mandy O'Connor
Head of UK Events
+44 (0)20 7618 3470
mandy.oconnor@insurancetimes.co.ukSponsorship
Aisha Roberts
Head of Commercial
+44 (0)20 7618 3408
aisha.roberts@insurancetimes.co.ukEntries & Tables
Serena Giampieri
Account Manager
+44 (0)20 7618 3494
serena.giampieri@insurancetimes.co.uk
The fraud signals hiding in plain sight – Smartnumbers
Sponsored content: Jamie Melling, chief executive at Smartnumbers, discusses how the data behind contact centre calls is emerging as a powerful, but underused, tool in the fight against insurance fraud
Honouring the claims promise for complex loss – Qlaims
Sponsored content: Liz Latter, chief executive at Qlaims, discusses the need for viewing claims in a caring, human context
The bottleneck limiting growth for personal lines insurers – Applied Systems
Sponsored content: Matt Wellman, senior director of enterprise accounts and insurer relationships at Applied Systems Europe, discusses how technology team demands can slow down growth
Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Sponsored content: For Insurance Times’ latest Expert View, Acini co-founder Grzegorz Podlesny sits down with deputy editor Yiannis Kotoulas to discuss London market digitalisation challenges, legacy technology, Blueprint Two and overcoming delays
Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 2/2)
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 1/2)
Video: RSA’s Adele Sumner talks counter-fraud developments (Part 2/2)
Video: RSA’s Adele Sumner talks counter-fraud developments (Part 1/2)
Video: A fireside chat with Hiscox’s Nicola Holmes (Part 2/2)
Video: A fireside chat with Hiscox’s Nicola Holmes (Part 1/2)
Video: RDT’s Mark Bates talks automation advantages (Part Two)
Video: RDT’s Mark Bates talks automation advantages
Video: Arch’s Mike Bottle talks broker service
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 3 of 3)
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 2 of 3)
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 1 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 3 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 2 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 1 of 3)
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Michael Phillips
Head of Key Accounts
+44 (0)20 7618 3496
Aakash Bhikha
Customer Success & Renewals Manager
+44 (0)20 7618 3498
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