Claims – Page 227
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NewsUse of big data risks making some people uninsurable - CII
The increasingly sophisticated use of data could create an “underclass” of people who cannot afford insurance, a report from the Chartered Institute of Insurance (CII) has warned. And as a result consumers could miss out on some types of cover altogether if insurers deemed them too ...
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NewsPen Underwriting creates cyber lead role as it plots to expand offering
Pen Underwriting has appointed Adrian Scott to the newly created role of head of cyber liability. In his new role Scott will be responsible for developing Pen Underwriting’s capabilities in cyber risk management and insurance. He joins Pen from Ridge Global, a cybersecurity firm founded and ...
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NewsAnalysis: Cost cutting hits motor claims satisfaction scores
Cost cutting is taking its toll on claims satisfaction as motor insurers fight to stay afloat in a highly competitive market. That’s the latest findings of research from Consumer Intelligence, published exclusively by Insurance Times, that revealed the industry’s claims satisfaction score has fallen to 8.1 ...
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NewsSupreme Court ruling is setback in fight against fraudulent claims - ABI
The ABI has warned that a Supreme Court decision which ruled that insurers can no longer avoid paying a claim if there are so-called collateral lies in the claim will push up the cost of insurance. Earlier today judges voted four to one to change the ...
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NewsSupreme Court: Insurers cannot avoid claims over 'collateral lies'
Insurers can no longer avoid paying a claim if there are so-called collateral lies in the claim, the Supreme Court has ruled today. A collateral lie is one that does not affect the validity of the claim. The Supreme Court judges voted four to one to ...
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NewsInnovation blog: Driverless cars – a road to nowhere…
Autonomous vehicles makers have all got it wrong, planes and drones are the future, says Now4cover chief executive Michael Muzio
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NewsInnovation blog: Innovation in the board room
Dr Edmond Smith of Kent University’s Centre for the Study of the Political Economies of International Commerce (PEIC) examines why companies need a new approach to keep up with innovation.
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NewsInnovation blog: Five ways to solve the data skills gap
Insurers are losing the war to attract the data analysts they need to grow. But the challenges are surmountable, says Startupbootcamp managing director Sabine VanderLinden
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NewsInsurers unprepared for driverless vehicles - KPMG
Insurers are unprepared for the arrival of driverless vehicles, a new study from KPMG says. The Autonomous Vehicle Insurer report found that many of the UK’s largest insurance companies agreed that driverless vehicles would touch every area of their business model. Key points: But ...
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NewsAXA creates new role as part of claims transformation programme
AXA Insurance has appointed Kim Pearce to the newly created role of claims customer services director as part of its ongoing Claims Transformation Programme. Pearce joins from Allianz where she was head of organisational management. In her new role Pearce will be responsible for the operational ...
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NewsCharles Taylor licenses insurance platform to boost client service
Charles Taylor InsureTech, the insurance technology arm of insurance services firm Charles Taylor, has licenced software provider Fadata’s INSIS platform to extend its systems capability for life, general and health insurance clients. INSIS is a flexible insurance platform that provides coverage such as underwriting, premium collection, ...
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NewsTokio Marine Kiln launches online platform for specialist business lines
Lloyd’s insurer Tokio Marine Kiln (TMK) has launched a web-based platform to give brokers access to specialist business lines that have traditionally been difficult and uneconomic to reach. The One TMK is a digital exchange for brokers to quote and bind policies online in real time. ...
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NewsInsurance provider launches last-minute travel cover service at UK airports
Travel insurence provider Columbus Direct is rolling out 30 self-service kiosks at nine UK airports this summer to offer last-minute travel cover to uninsured holiday goers. Airports London City, Luton, Newcastle, Birmingham, Bristol, East Midlands, Southhampton and Edinburgh and London Gatwick Airport will offer the service. ...
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NewsConsumers bombarded with 600 million CMC nuisance calls in 2015
Consumers were bombarded with more than 600 million personal injury-related nuisance calls last year, and a further 117 million injury-related nuisance texts, according to research using Ofcom data commissioned by Aviva. This translates to 1.96m calls and texts made every day, or 1,366 calls and texts ...
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NewsTech & Innovation Awards finalists on challenges and successes they have faced
As the insurance market becomes increasingly digitised established firms find themselves trying to keep up with the pace of customer demand, while disrupters rush into the market. In the run-up to this year’s Tech and Innovation Awards our shortlist of finalists presented their submissions in front ...
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NewsTech & Innovation Awards finalists tell their inspiring stories
The finalists for this year’s Tech and Innovation Awards presented their submissions in front of a panel of expert judges on Wednesday. The Insurance Times editorial team was at the scene to talk to some of the shortlisted candidates about why they entered the Awards and ...
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NewsCancer patient stuck in US makes safe return to UK
A terminally-ill mum who was stuck in the US for more than two weeks when her insurance firm refused to pay her healthcare has been flown back to the UK, the BBC reported. Cancer patient Lindsay Gates, 40, broke her leg on a family trip to ...
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NewsTesla cars in a third Autopilot crash
For the third time in a few weeks, a Tesla electric car has crashed while the driver claimed the car’s self-driving system was switched on. Montana police said the Tesla driver claimed the Autopilot system was activated when the latest accident occurred early on Sunday morning. ...
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NewsLawyers team up to fight whiplash crackdown plans
The Law Society has joined forces with claimant groups to lobby against the government’s whiplash crackdown. The national solicitor’s organisation has teamed up with the Association of Personal Injury Lawyers and Motor Accident Solicitors Society to oppose the planned changes. Chancellor of the Exchequer George Osborne ...
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NewsTrip claim questioned in court after Facebook comment
A painter and decorator who sued Surrey Council, claiming he tripped on an uneven pavement, could be facing jail for alleged fraud after a Facebook post cast doubt on his story. John Wootton, of Saville Crescent, Ashford, Surrey, injured his wrist when he fell in December ...
